Privacy Statement

Modern information and communication technologies play a fundamental role in the activities of an organization like Capilano Computing Systems Ltd. and there may be occasions in your dealings with us when you will provide us with information that you would consider private or personal.  We are committed to safeguarding your privacy online. We will never share your personal information with anyone for any reason without your explicit permission.  This privacy policy provides more information about Capilano Computing Systems Ltd. and its Web site and our information procedures.

Organization Name: Capilano Computing Systems Ltd.
Address: 2631 Viking Way, #218
City, Postal Code: Richmond, B.C., V6V 3B5
Province BC;
Country Canada
Controller Security Department
Primary Web Site: www.capilano.com

Providing Vistors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

Automatic Collection of Information

 All accesses to our web site are logged with the time and IP address of the requestor.  This data is used to track the success of marketing activities.

Data Collection and Purpose Specification

We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.

Data Collection for Online Payment Processing

If you purchase a product using our online order processing system, you will need to enter personal identifiers such as a credit card number.  We use the current standard 128-bit SSL transmission protocol to secure your information in transit from your terminal to our web host.  We do not store your credit card information in our own online databases or records after the transaction is complete, so your information will not be accessible to anyone who may gain illegal access to our server.  However, customer data may be sent to the PayPal payment processing system and then to your bank to process transactions and as necessary to prevent or detect fraud or obtain a fraud score on the transaction.

PayPal also may use customer data to provide us with customer support or to resolve disputes in connection with processing transactions. PayPal might, under certain circumstances, also need to use the customer data to comply with the requirements of law or the lawful order of a court or other governmental body.

Children's Privacy

We do not knowingly collect personal data from children, however we do not take specific steps to protect the privacy of children who disclose their personal data to us.

We do not provide information about our personal data practices in relation to children on our home page, or at those sites on our Web site where we collect personal data.

Confidentiality/Security

We do not disclose your personal data to our subsidiaries or other organizations.

We give you the option of using a secure transmission method to send us the following types of personal data:

  • primary personal data (such as name and contact details)
  • identifiers (such as credit card details, Web site password) 
We have implemented security policies, rules and technical measures to protect the personal
  • data that we have under our control from: unauthorized access
  • improper use or disclosure
  • unauthorized modification
  • unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

Upon written request, we will provide you with a readable copy of the personal data which we keep about you, within a week, although we may before require proof of your identity. We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified or amended

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

Privacy Compliance

There are no self-regulatory schemes applicable to our web site or organization.

We certify that we comply with all applicable national laws, but we do not participate in any third party audit or procedure to demonstrate that our privacy policy accords with this privacy statement.

Privacy Support:

If you have an inquiry or concern about our privacy policy, please contact:

Name/designation : Security Supervisor
Email address : security@capilano.com 

You can access our Web site home page and browse our site without disclosing your personal data.